Privacy Policy

Last Updated: January 2025

1stFlorida.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

Information you voluntarily provide when registering for a subdomain or contacting us, including:

• Name and business name
• Email address
• Phone number
• Business category and location
• Website and social media links

Derivative Data

Information our servers automatically collect when you access our website:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and navigation patterns
• Referring website addresses

Financial Data

Payment information is processed securely through Stripe. We do not store your complete payment card information on our servers. We may retain transaction IDs and payment status for record-keeping purposes.

2. Use of Your Information

We use information collected about you to:

• Process and manage your subdomain subscription
• Create and maintain your account
• Provide customer support and respond to inquiries
• Send administrative emails, updates, and billing notifications
• Improve our website, services, and user experience
• Compile anonymous statistical data for analysis
• Detect and prevent fraudulent activity
• Enforce our terms of use and policies

3. Subdomain Analytics

We provide server-side analytics for your subdomain performance through your member dashboard. This includes:

• Page view counts
• Click-through statistics
• Geographic visitor data (aggregate only)
• Traffic source information

This analytics data is only visible to you as the subdomain lessee and to our administrative team.

4. Disclosure of Your Information

We may share information in certain situations:

By Law or to Protect Rights

If required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, and safety of 1stFlorida.com, our users, or others.

Third-Party Service Providers

We may share your information with trusted service providers that perform services for us, including:

• Payment processing (Stripe)
• Web hosting services
• Email delivery services
• Analytics providers

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and authentication
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legal compliance, dispute resolution, and enforcement of our agreements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a machine-readable copy of your data
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To submit a CCPA request, contact us using the information below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email to registered users. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

inquiries@1stflorida.com